The Role
This interesting role will not suit everyone; it requires a high degree of energy and initiative to drive and build the business combined with the ability to provide practical management and support to the existing team. You will be joining a highly dedicated, multi-disciplined division, including both engineers and scientists, to assist with efficient company technology delivery and quality customer care to a wide range of clients.
Working closely with the company's service team and senior management, you will be responsible for the smooth operation of our "proactive" engineering teams. As well as dealing with all aspects of managing the engineers, you will also be working closely with the hospital management and nurses to ensure that the process is used optimally. You will need to get involved in the recruitment of technicians as well as the expansion of the management team. Data analysis and process optimisation will be critical to ensure that high standards of service are consistently upheld and the hospital realises the benefits of this technology.
The role will involve frequent site visits, management reviews and the ability to draw the best from our teams as well as building confidence and maintaining enthusiasm with our customers.
Skills
■ Enthusiasm, energy and initiative
■ Accuracy and attention to detail
■ Excellent customer service and customer communication skills: more "ambassador" than "salesman"
■ Good written and arithmetic skills
■ PC literacy
■ Background in engineering/science; technically competent and confident
■ Flexibility
■ strong management (including proven leadership skills - and the ability to build a team);
■ the ability to get on with and work closely withthe existing team;
■ entrepreneurial persuasion - attracted by building a team / help build a business (and the financial upside from share options); and sense of humour
Qualifications
■ Degree educated (Engineering, Science or Maths degree advantageous but not essential)
■ Any qualification in microbiology (or related subject) would be desirable but is not a pre-requisite
■ Three years experience in engineering or scientific disciplines would be desirable
■ Experience working within the healthcare sector or a laboratory setting would also be advantageous
Full UK driving licence and passport are essential