Our client based in Ashvale is looking for a Sales Coordinator to administer the after sales parts business with the companies national and international customers.
To promote and sell the companies spare parts through direct mail, tele-chasing, via service engineers and call centre scripting.
Responsibilities will include:
• The receiving and processing of Distributor, FASC (Factory Authorised Service Company) and Customer Spares Orders in accordance with agreed timescales
• To ensure timely despatch of all spares orders and to communicate this information to the customers
• To generate field service engineer replenishment reports and ensure that stocks are replenished to agreed timescales
• To ensure that field service engineers van stocks are correctly controlled
• To process returned parts from customers and service engineers
• To administer spare parts transactions including invoicing and generation of credit notes when required
• To report on outstanding spares orders and tele-chase customers to maximise revenue and reach or exceed monthly sales targets
• To respond to adhoc spare parts enquiries in a professional and timely fashion
• To work with the stores and logistics team to ensure parts shipments are dispatched correctly and on time
• To assist in the day to day operation of the Call Centre
• To answer telephones and book service calls and/or take and relay messages as appropriate
• To provide general administrative support to the service department and other company departments as required
Experience and Skills required:
• Strong organisational skills
• Team player
• Excellent Word and Excel skills
• Strong communicator
This is an exciting opportunity and offer excellent benefits
Apply now for more information
Due to a high response rate to this advertisement, only suitable candidates will be contacted regarding this role